Privacy Policy
Vacanza Tech Solutions, located at 125 Via del Corso, Floor 3, Rome, Lazio, 00186, Italy, is committed to protecting the privacy of individuals who use our services. This privacy policy describes how we collect, use, and share personal information when you use our site or our online platform.
Information We Collect
We collect information to provide and improve our services.
Information you provide to us: We collect information you give us directly, such as when you create an account, configure software settings, use our booking engine or channel management features, contact customer support, or otherwise communicate with us. This may include business contact details, account login credentials, payment information (processed via secure third parties), and any information you choose to share in your communications.
Information we collect automatically: When you use our site or our online platform, we may automatically collect certain information about your device and usage. This includes information such as your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage data. We may also collect data related to your use of our software services, including performance data and analytics results generated through the platform. This data helps us understand how our service is used and allows us to improve its features and functionality.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our online platform and services.
- To process transactions and manage your account.
- To communicate with you, respond to your inquiries, and provide customer support.
- To improve, personalize, and expand our service.
- To understand and analyze how you use our service.
- To develop new products, services, features, and functionality.
- To detect and prevent fraud and other illegal activities.
- To comply with legal obligations.
Legal Basis for Processing
We process personal information based on several legal grounds, including:
- Performance of a contract: Processing is necessary to fulfill the services you request from us or to take steps at your request before entering into a contract.
- Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services, marketing, fraud prevention, and network and information security, provided these interests do not override your fundamental rights and freedoms.
- Compliance with a legal obligation: Processing is necessary to comply with applicable laws and regulations.
- Consent: In certain cases, we may rely on your consent to process your personal information. You have the right to withdraw consent at any time.
Data Sharing and Disclosure
We may share your personal information with third parties in limited circumstances:
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These providers are obligated to protect your information and use it only for the purposes we specify.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or property, or prevent harm.
- With Your Consent: We may share your information with others when you provide your explicit consent.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise period depends on the type of data and the context of its use. When we no longer need your information, we will securely delete or anonymize it.
Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted through our service.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These may include the right to:
- Access your personal information.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information.
- Object to the processing of your personal information.
- Request restriction of processing your personal information.
- Request data portability.
- Withdraw your consent at any time where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the physical address provided in this policy.
Cookies and Similar Technologies
Our site and online platform may use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.
Contact Us
Have specific questions about the Mastering Hospitality Tech Automation course, the enrollment process, payment options, or anything else? We are ready to assist you. Please use the contact form below or reach out via phone or email during our business hours.
If you have any questions or concerns about this privacy policy or our data practices, please contact us via postal mail at:
Vacanza Tech Solutions
125 Via del Corso, Floor 3
Rome, Lazio, 00186
Italy